But don't worry! Customer support has assured that it will be up and running soon. The error consists of the three initial images loading up, but none of the categories do. You're still online, able to see friend lists and such, but the store is malfunctioning.
You also shouldn't fret if you discover that an out of country account receives the message upon signing in, along the lines of, "Use of the Playstation Network has been suspended", because this is part of the error. So no, Sony hasn't gotten mean and decided to ban users for using accounts that don't belong to the country you're in :3
Just thought I'd post this in case any fellow Australians were worried about what's happening. Also interested to know if this is effecting the whole Network and not just the Australian one?
Update: The entire Network seems to have gone down now, with users receiving the Error Code: 8002A220. The same error code that occured when the new store was being released
Update: Store seems to be fixed and all systems are go! That was fast :D
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The Nintendo Switch 2 was the best-selling console worldwide with 765,795 units sold for January 2026, according to VGChartz estimates. The Switch 2 has sold 16.35 million units lifetime.
The PlayStation 5 was the second best-selling console, with an estimated 760,325 units sold, to bring lifetime sales to 90.20 million units. The Nintendo Switch 1 was the third best-selling console, with an estimated 178,472 units sold, to bring lifetime sales to 153.93 million units. The Xbox Series X|S came in fourth place with 118,727 units sold, to bring its lifetime sales to 34.29 million units.
Global hardware estimates for January 2026 (Followed by lifetime sales):
Switch 2 - 765,795 (16,351,114)
PlayStation 5 - 760,325 (90,200,369)
Switch 1 - 178,472 (153,933,312)
Xbox Series X|S - 118,727 (34,289,942)
While I awfully appreciate VGChartz providing sell-through estimates and that they've been pretty damn accurate regarding PS5 and Switch/Switch 2 sales, I personally don't think that their X|S lifetime sales are anywhere near the truth.
I know that it's a fairly miserable state for everyone who is trying to figure out X|S sell-throughs or even shipments, and so is my claim that they're off in the same validity as VGChartz'.
But I don't think that X|S are anywhere even close to 34m sell-through units.
Yep. Whole network is down. Japan/US/Oz/UK at least.
but the same thing happened to me...its all straight now tho
i wasn't worried but still good to read